FAQ - ISR WATER SELF-RESCUE

Frequently Asked Questions

What can I feed my child before the lesson?
It is important to refrain from feeding them 2 hrs prior to lessons. Avoid fruit, dairy, and any foods that cause gas. If you must feed them before the lesson I recommend dry Cheerios or saltine crackers.

Can I use disposable swim diapers?
No disposable diapers. 3 layers: 2 reusable diapers with elastic around the waist and legs and a one piece bathing suit or rash guard on top as a 3rd layer. Reusable diapers can be found Walmart target or Walgreens.

I can’t make it to my lesson. How long before do I need to cancel to be able to make it up?
Lessons must be canceled 72 hours prior in order to be offered a make-up. If the lesson is canceled less than 72 hours prior, you forfeit the lesson.

How do I reschedule lessons?
Talk to Isy when you are here for your next lesson to look at the scheduler and see where we can offer you a make-up lesson.

I need to miss several lessons. How do I make it up?
Let us know ahead of time and we can reserve a time slot in the next session. Must be notified a minimum of 72 hours prior.

If the instructor cancels the lesson will I be charged and how do I make up that lesson?
If the instructor cancels for weather, pool closure, or personal reasons additional days will be offered at the end of the session to replace the missed lesson. Lessons will show up as being charged but the additional replacement lesson will be at no cost.

If I did not cancel my lesson 72 hours prior will I be charged for the lesson?
Yes, you forfeit this lesson.

Do you offer afternoon lessons?
Not at the moment but stay tuned to the website for updates.

Do you offer payment plans?
If a payment plan is necessary, please contact us directly to make arrangements.

How often do you recommend maintenance lessons and refresher sessions?
Each child is different. However, maintenance lessons can be done 1-4 times a month throughout the year. Refresher sessions are offered seasonally.

If my child is over 6 years old and I want them to take lessons with you, do you offer them and how does it work?
Check the lessons tab and contact us directly for scheduling.

Do you teach older kids and adults?
Yes. Contact us directly for more information.

If my child was sick, how long after they are better before we can resume lessons?
48 hours.

How long does it take to learn the ISR skills?
Each child is different but typically 4-8 weeks. Some students may require 2 sessions to master the skills.

I want to be an ISR instructor. What is the process?
Contact us through the contact page for more information.